Refund and Returns Policy

At NoscriptPharmas, your health, satisfaction, and safety are our top priorities.
We aim to provide the highest-quality, pharmacy-approved weight-loss treatments and wellness products.
Because of the nature of our products — medications and health-related items — certain restrictions apply to returns and refunds to ensure compliance with pharmacy and health regulations.

Eligibility for Returns

Due to strict health and safety standards, we cannot accept returns for:

  • Prescription medications or pharmacy-only products
  • Opened or used items (including supplements or consumables)
  • Products not in their original, sealed packaging
  • Items returned after 14 days of delivery

However, we will gladly accept returns or exchanges if:

  • You received the wrong product
  • Your order arrived damaged, expired, or defective
  • You were sent a product not matching your prescription or invoice

If any of these apply, please contact our support team within 7 days of receiving your order

How to Request a Return

To initiate a return or refund:

  1. Email support@noscriptpharmas.com with your order number, product name, and reason for return.
  2. Attach photos of the product and packaging if it arrived damaged or incorrect.
  3. Our team will review your request and provide a Return Authorization (RA) if eligible.

Unauthorized returns will not be accepted or refunded.

Refund Process

Once your return is approved and the product is received in acceptable condition:

  • Refunds will be issued to your original payment method within 5–10 business days.
  • Shipping and handling fees are non-refundable, except in cases of incorrect or defective products.
  • If you paid using a third-party platform (e.g., PayPal, credit processor), refund timelines may vary per their policy.

Cancellations

  • Orders may be canceled within 2 hours of purchase, as long as they have not been processed or shipped.
  • Once the order is dispatched, it cannot be canceled due to pharmacy regulations.

5. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product:

  • Report it within 7 days of delivery at support@noscriptpharmas.com.
  • Provide clear photos and a brief description of the issue.
  • We will either resend the correct item or issue a full refund at no extra cost to you.

6. Non-Returnable Items

For your safety and regulatory compliance, we cannot accept returns for:

  • Prescription medications
  • Opened or partially used products
  • Promotional, clearance, or sample items
  • Items marked “non-returnable” at checkout

Contact Us

If you have any questions about our Return and Refund Policy, please reach out:
📧 support@noscriptpharmas.com
🌐 https://noscriptpharmas.com

We value your trust in NoscriptPharmas and are committed to ensuring a safe, reliable, and professional shopping experience.

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